Terms of Use
These terms govern your access to and use of ldcollectors.com (the “Site”). Separate written terms of engagement apply to any instruction of London Debt Collectors. Last updated June 2026.
1. About us
The Site is operated by London Debt Collectors, with registered office at 45 Dundee Wharf, London, England, E14 8AX. You can contact us at info@ldcollectors.com or 0208 108 0393.
2. Acceptance of these terms
By accessing or using the Site you agree to be bound by these terms, our Privacy Policy and our Cookie Notice. If you do not agree, please stop using the Site.
3. Service-engagement terms take precedence
Where you instruct us to provide debt-recovery or related services, the specific written terms of engagement issued at the point of instruction (including pricing, fees, scope and any client-specific service levels) prevail over these Site terms in the event of any conflict relating to those services.
4. Permitted use
- You may use the Site for lawful personal or business information purposes only.
- You must not use the Site in any way that breaches applicable UK or international law or regulation, including the Computer Misuse Act 1990, the Data Protection Act 2018 and sanctions legislation.
- You must not attempt unauthorised access, introduce malware, conduct denial-of-service activity, scrape content at scale, or use automated systems to extract data without our prior written consent.
- You must not use the Site to send unsolicited communications or to impersonate any person or entity.
5. No advice
Information on the Site is general in nature and provided for information only. It does not constitute legal, regulatory, financial, tax or professional advice and should not be relied upon as such. You should seek appropriate advice before acting on any information provided.
6. Intellectual property
All content on the Site — including text, graphics, logos, photographs, audio, video, software and the overall look and feel — is owned by or licensed to London Debt Collectors and is protected by UK and international intellectual-property laws. You may view, download and print pages for your own non-commercial reference, provided you do not modify any content or remove proprietary notices. Any other use requires our prior written permission.
7. User-generated content
If you submit information through any form, portal or email link, you confirm that it is accurate, that you have the right to provide it, and that it does not infringe the rights of any third party. We may use such submissions to respond to your enquiry and to operate, audit and improve our services in line with our Privacy Policy.
8. Third-party links
The Site may link to third-party websites and resources for convenience. We do not control and are not responsible for the availability, content, products, services or practices of those third parties, and inclusion of a link does not imply endorsement.
9. Availability
We aim to keep the Site available but do not guarantee uninterrupted access. We may suspend, withdraw or restrict the Site (or any part of it) for operational, security or legal reasons without notice.
10. Limitation of liability
To the fullest extent permitted by law we exclude all implied warranties and conditions and we shall not be liable for any indirect, special or consequential loss, loss of profit, loss of business, loss of goodwill or loss of data arising out of or in connection with use of the Site. Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded under English law. Nothing in these Site terms limits or restricts the statutory rights of consumers, including under the Consumer Rights Act 2015.
11. Indemnity
You agree to indemnify and hold us harmless from any claims, losses, damages, costs and expenses (including reasonable legal fees) arising from your breach of these terms or your misuse of the Site.
12. Variation
We may amend these terms from time to time. The current version will always be the one published on this page. Continued use of the Site after changes constitutes acceptance of the revised terms.
13. Governing law and jurisdiction
These terms, their subject matter and formation are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction to settle any dispute arising out of or in connection with them, save that we retain the right to bring proceedings in any other competent court.