Our services

A full-service, effective recovery partner for London and the UK.

From a single overdue invoice to ongoing ledger management and cross-border claims, we tailor our approach to the matter in hand.

Commercial / B2B Debt Recovery

We pursue unpaid invoices, trade debts and outstanding accounts on behalf of UK businesses — recovering balances while protecting the commercial relationship where you want it preserved.

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What's included
  • Unpaid invoice recovery
  • Outstanding trade accounts
  • Disputed and undisputed debts
  • Status reporting throughout

Consumer Debt Collection

Compliant recovery of consumer debts conducted under relevant UK rules and guidance. Tone is professional and respectful at every step.

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What's included
  • Compliant consumer contact
  • Affordability-aware payment plans
  • Vulnerability handling protocols
  • Full audit trail

International / Cross-Border Recovery

Recovery of debts owed to or by overseas parties, with a network-based approach and clear updates across time zones.

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What's included
  • Inbound and outbound matters
  • Multilingual debtor contact
  • Jurisdiction-appropriate process
  • Currency-aware remittance

Credit Control & Outsourced Ledger Management

Ongoing credit-control support that reduces debtor days and frees your finance team to focus on higher-value work.

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What's included
  • Sales ledger management
  • Proactive collections cycles
  • Cash-flow reporting
  • Bespoke service levels
Our fees

Transparent commercial terms — agreed before we act.

We discuss fees openly at the assessment stage so there are no surprises. Specifics depend on the matter, balance, age of debt and route required.

Most commercial recoveries are handled on a No Collection, No Fee basis, with commission tiered to the age and size of the debt. Indicative starting rates:

  • Debts under 90 daysfrom 8%
  • Debts 90–180 daysfrom 12%
  • Debts 180 days+from 15%
  • Pre-legal letter before action£75 fixed
  • · Clear written terms before any work begins
  • · Disbursements and third-party costs itemised separately
  • · VAT shown clearly on every statement
  • · Volume and ledger-wide pricing available on request
Our process

How an instruction proceeds

  1. Step 1

    Assess

    Free review of the debt, evidence and context.

  2. Step 2

    Engage

    Professional debtor contact and negotiation.

  3. Step 3

    Recover

    Full payment, settlement or compliant escalation.

  4. Step 4

    Remit

    Funds released with a clear itemised statement.

Service FAQs

The questions clients ask most often.

Is there a minimum debt size?
No formal minimum — though commercial recoveries below £250 are usually better handled through pre-instruction options we can suggest at the assessment stage.
When does interest and compensation apply?
On qualifying B2B debts we can pursue statutory interest at 8% above the Bank of England base rate plus fixed compensation (£40–£100 depending on debt size) under the Late Payment of Commercial Debts (Interest) Act 1998.
What evidence do you need to start?
Typically the invoice or signed agreement, any statement of account, the most recent correspondence with the debtor, and confirmation that the balance is not disputed on grounds we have not been told about.
How will I be kept informed?
You will have a named case handler, written status updates at agreed intervals, and immediate notification of payment, settlement offers or any material change to the matter.
Do you ever take legal action without my consent?
Never. Legal escalation is recommended in writing and only commenced with your specific authority and a clear, separate fee estimate from the instructed solicitor.
How are recovered funds remitted?
Funds are held in a client account and remitted, net of agreed fees and VAT, with a full itemised statement — typically within five business days of cleared receipt.

Ready to recover what you're owed?

Call 0208 108 0393 or request a free, confidential consultation.